Refund & Return Policy

1. Returns

Eligibility:
We accept returns on most items within 7 days of the delivery date. To be eligible for a return, the item must be in its original condition, unworn, unwashed, and with all tags attached.

Non-Returnable Items:
The following items are not eligible for return:

• Personalized or customized items

• Underwear, swimwear, and intimate apparel (for hygiene reasons)

• Items marked as "Final Sale"

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2. Refunds

Refund Process:
Once your returned item is received and inspected, we will notify you via email regarding the status of your refund. If approved, the refund will be processed to your original payment method within 5 business days.

Shipping Costs:
Shipping charges are non-refundable unless the return is due to our error or the product is defective. In such cases, we will provide a prepaid return shipping label.

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3. Exchanges

Exchange Process:
If you wish to exchange an item for a different size or color, please contact our customer support team. We will assist you with the exchange process.

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4. How to Initiate a Return

Online Returns:
To initiate a return, log in to your account on our website and navigate to the "Order History" section. Select the relevant order and follow the return instructions.

Guest Returns:
If you placed an order as a guest, please contact our customer support team at ordernstyle.in@gmail.com to initiate a return.

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5. Return Shipping

Customer Responsibility:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

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6. Damaged or Defective Items

Reporting Issues:
If you receive a damaged or defective item, please contact us within 1 day of receiving the product. We will arrange a replacement or refund as appropriate.

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7. Refund Timeline

Processing Time:
Refunds are generally processed within 5 business days after approval. Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.

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8. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Email: ordernstyle.in@gmail.com